Identifying and Overcoming Hostility in Mediation of Interpersonal Conflicts

Autor

  • Denys Melnyk Faculty of Philosophy, Department of Psychology, Ivan Franko National University of Lviv Universytetska 1, 79000, Lviv, Ukraine
  • Sofiia Hrabovska Faculty of Philosophy, Department of Psychology, Ivan Franko National University of Lviv Universytetska 1, 79000, Lviv, Ukraine
  • Nataliia Hrebin Faculty of Philosophy, Department of Psychology, Ivan Franko National University of Lviv Universytetska 1, Lviv, 79000, Ukraine
  • Nadiia Levus Faculty of Philosophy, Department of Psychology, Ivan Franko National University of Lviv Universytetska 1, 79000, Lviv, Ukraine

DOI:

https://doi.org/10.15503/jecs2025.3.197.211

Słowa kluczowe:

hostility, conflict, conflicting parties, hostility identification methods, methods to overcome hostility, conflict mediation

Abstrakt

Thesis. The article is devoted to developing practical exercises and recommendations for reducing the level of hostility to avoid serious consequences and find constructive ways of conflict resolution, and developing a conflict mediation plan based on the conflicting parties’ hostility level monitoring.

Concept. Organisation of the conflicting parties behaviour monitoring, which makes it possible to recognise hostile attitudes and helps better understand how the conflict affects the interaction between the parties and what emotional reactions and motivations guide their behaviour.

Results. The concept of hostility is identified as a stable human characteristic, expressed in the tendency to have a negative attitude towards others, suspicion, aggressiveness and conflict. The psychological aspects of hostility, its impact on emotions, behaviour and perception of the conflicting parties are considered. The effectiveness of methods of establishing markers of hostility, as well as techniques of emotional and behavioural impact on the conflicting parties is analysed.

Conclusions. Successful resolution of destructive conflicts is possible only if the attitude between the parties is transformed – from hostile to cooperative. The effectiveness of counseling largely depends on the appropriately chosen format of work: both joint and separate modes of interaction have their strengths and require consideration of the specific circumstances of the conflict.

Originality. Practical tools for mediators to reduce the level of hostility between the parties to a conflict are described, including techniques of decentering, word choice, and positive attitudes.

Pobrania

Statystyki pobrań niedostępne.

Biogramy autorów

  • Denys Melnyk - Faculty of Philosophy, Department of Psychology, Ivan Franko National University of Lviv Universytetska 1, 79000, Lviv, Ukraine

    PhD student at the Department of Psychology, Ivan Franko National University of Lviv (Ukraine). Research interests: motivational sphere of personality, the phenomenon of deception in psychology.

  • Sofiia Hrabovska - Faculty of Philosophy, Department of Psychology, Ivan Franko National University of Lviv Universytetska 1, 79000, Lviv, Ukraine

    PhD in Philosophy, Professor, Head of the Department of Psychology, Ivan Franko National University of Lviv (Ukraine). Author of over 150 scientific publications (articles, monographs, textbooks, and teaching manuals). Research interests: conflict psychology, history of psychology, organizational and political psychology.

  • Nataliia Hrebin - Faculty of Philosophy, Department of Psychology, Ivan Franko National University of Lviv Universytetska 1, Lviv, 79000, Ukraine

    PhD in Psychology, associate рrofessor at the Department of Psychology, Faculty of Philosophy, the Ivan Franko National University of Lviv (Ukraine). Author of more than 50 scientific publications, including articles, books, chapters. Assistant Editor of the academic journal "Visnyk of the Lviv University. Series Psychological science". Certified trainer in resilience development among participants of the educational process. Trainer in projects aimed at enhancing psychological competence among school teachers and university educators. Research interests: psychology of emotions, emotional intelligence, psychology of development in childhood, psychology of people with special needs, conflict psychology.

  • Nadiia Levus - Faculty of Philosophy, Department of Psychology, Ivan Franko National University of Lviv Universytetska 1, 79000, Lviv, Ukraine

    PhD in Psychology, associate dean of educational work at the faculty of Philosophy, associate рrofessor at the Department of Psychology, Faculty of Philosophy, the Ivan Franko National University of Lviv (Ukraine). Author of more than 100 scientific publications, including articles, books, chapters. Member of the National Psychological Association (Ukraine), the Ukrainian Society of Systemic and Short-Term Psychotherapy, the KIM Institute (Germany). Certified psychotherapist in Solution-Focused Brief Therapy, certified trainer and supervisor in Psychosocial Support for Trauma Plus, certified trainer and supervisor in Koncept Integrativer Methodic (Germany). Research interests: creativity, self-regulation, self-attachment, psychology of trauma.

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Opublikowane

2025-09-23

Jak cytować

Melnyk, D. ., Hrabovska, S., Hrebin, N. ., & Levus, N. . (2025). Identifying and Overcoming Hostility in Mediation of Interpersonal Conflicts. Journal of Education Culture and Society, 16(2), 197-211. https://doi.org/10.15503/jecs2025.3.197.211