The Importance of Selected Criteria for Assessing the Credibility of Information on the Internet from the Perspective of Users Searching Health and Disease Information Websites

Autor

  • Jitka Rusová Faculty of Health Studies, University of Pardubice, Průmyslová 395, 532 10 Pardubice – Černá za Bory, Czech Republic
  • Adéla Michková Faculty of Health Studies, University of Pardubice, Průmyslová 395, 532 10 Pardubice – Černá za Bory, Czech Republic
  • Ondřej Pleskot Faculty of Health Studies, University of Pardubice, Průmyslová 395, 532 10 Pardubice – Černá za Bory, Czech Republic
  • Ondřej Podeszwa Faculty of Health Studies, University of Pardubice, Průmyslová 395, 532 10 Pardubice – Černá za Bory, Czech Republic
  • Eva Hlaváčková Faculty of Health Studies, University of Pardubice, Průmyslová 395, 532 10 Pardubice – Černá za Bory, Czech Republic

DOI:

https://doi.org/10.15503/jecs2022.2.565.586

Słowa kluczowe:

health literacy, information literacy, Internet, online health information, quality assessment criteria

Abstrakt

Aim. The aim of the survey was to find out how and why users of websites containing health information searched for information, how they feel about selected criteria for assessing the credibility of information, and what they are more likely to trust when they encounter a discrepancy between information from the website and from a doctor.

Methods. An online survey of users of 4 health information websites, two of which are listed as trusted sites on MedLike. The respondents assessed 10 criteria for determining the trustworthiness of online information and websites by assigning a number of stars (5 stars = important).

Results. The questionnaire was answered by 32,428 respondents (79.5% women, average age 47 years). The most frequently cited reasons for seeking information were their own health or illness (49%). Most respondents searched for information through an Internet search engine (66%). The importance of the criteria for selecting information did not differ significantly. The respondents gave the highest score (2.29) to the criterion of ease (I can easily find what I need). This was followed by consistency with information from the doctor (2.28).

Conclusion. The respondents searched for information in the way described in the literature as most common (using a search engine) and tended towards a heuristic evaluation of online information and its sources (ease of information retrieval) and also appreciated if the information found concurred with information from a healthcare professional.

Pobrania

Statystyki pobrań niedostępne.

Biogramy autorów

  • Jitka Rusová - Faculty of Health Studies, University of Pardubice, Průmyslová 395, 532 10 Pardubice – Černá za Bory, Czech Republic

    She works as an assistant at Faculty of Health Studies, University of Pardubice.

    Current research efforts focus on applied ethics, nursing ethics, intensive care nursing, first aid, quality of life, caring and uncaring encounters in nursing and health care, health literacy, quality of health information available on the Internet.

  • Adéla Michková - Faculty of Health Studies, University of Pardubice, Průmyslová 395, 532 10 Pardubice – Černá za Bory, Czech Republic

    She has been working there as a staff member since 2015. At the Faculty of Health Studies, she is a supervisor of the study programme Health and Social Care.

    In her work with students, she focuses mainly on students' professional practice, supervision and teaching theories and methods of social work.

     

  • Ondřej Pleskot - Faculty of Health Studies, University of Pardubice, Průmyslová 395, 532 10 Pardubice – Černá za Bory, Czech Republic

    He works part-time as an academic worker at the Faculty of Health Studies Pardubice and as an Online Pharmacist: Product Categorization, Legislation, Online User Behavior. Focusing on the behaviour of Internet users in health topics.

  • Ondřej Podeszwa - Faculty of Health Studies, University of Pardubice, Průmyslová 395, 532 10 Pardubice – Černá za Bory, Czech Republic

    He works as an assistant at the University of Pardubice - Faculty of Health Studies. His main area of research is Bioethics, Ethics at all and Sociology.

    Currently describes different forms of heroism during the second half of 20th century in Czech area.

  • Eva Hlaváčková - Faculty of Health Studies, University of Pardubice, Průmyslová 395, 532 10 Pardubice – Černá za Bory, Czech Republic

    She works as the academic staff at Faculty of Health Studies (full time) and as the paediatric nurse at Pardubice Hospital (part time).

    She deals with psychological, spiritual and social context of nursing care and with communication in nursing care. In the current project, she focuses on the close cooperation with parents of premature babies and on practicing the family centred care approach.

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Opublikowane

2022-09-27

Jak cytować

Rusová, J., Michková, A., Pleskot, O., Podeszwa, O., & Hlaváčková, E. (2022). The Importance of Selected Criteria for Assessing the Credibility of Information on the Internet from the Perspective of Users Searching Health and Disease Information Websites. Journal of Education Culture and Society, 13(2), 565-586. https://doi.org/10.15503/jecs2022.2.565.586