Analysis of Risk of Burn Out at Workers in the Field ff Social Services and Health Care


  • Zuzana Budayová Faculty of Theology, The Catholic University in Ružomberok Spišská Kapitula 12, Spišské Podhradie, Slovak Republic
  • Lucia Ludvigh Cintulová St. Elisabeth University of Health and Social Work Nám. 1. Mája 1, 811 06 Bratislava, Slovak Republic
  • Lenka Mrosková Department of Ethics and Aesthetics Faculty of Arts Constantine the Philosopher University in Nitra Tr. A. Hlinku 1, 948 01 Nitra, Slovak Republic



Burn out, signs of burn out, Social work, health care


Aim. The aim of the research was to analyse the burnout rate of these social workers and nurses, as well as to determine the relationship between burnout syndrome and other important factors, including lifestyle, stress, resistance to stress and other selected demographic indicators.

Methods. The Maslach Burnout Inventory was used to collect burnout data in 2021 during the second wave of the Covid-19 pandemic. The research sample consisted of 623 women aged 35-55 who work in social services facilities for the elderly and nurses working in the geriatrics department at a hospital in the western part of Slovakia.

Results. Research has shown that lifestyle has a significant impact on the development of burnout syndrome in connection with the quality of work and personal relationships, which can help eliminate feelings of frustration, exhaustion and personal failure in the workplace. Burnout affects social workers regardless of age and education, but with older age and length of practice in the same facility, the risk of manifestations of burnout increases. Significant differences in burnout rates between social workers and nurses in the individual dimensions of exhaustion, depersonalisation and professional attitudes were confirmed. High levels of exhaustion have even shown an increased risk of alcohol consumption among these workers.

Conclusion. The development of chronic stress in health care workers can put them at risk of burnout, which is characterized by emotional exhaustion (EE), depersonalization (DP) in interactions with patients and social clients, and low levels of personal accomplishment (PA) in social work and health care.


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Author Biography

  • Zuzana Budayová, Faculty of Theology, The Catholic University in Ružomberok Spišská Kapitula 12, Spišské Podhradie, Slovak Republic

    She comes from the Spiš village of Odorín. After her studies at the secondary medical school in Levoča, she studied at Trnava university (alma mater), where she successfully completed her master’s (2004) and PhDr. (2006) studies. Her master’s degree in special pedagogy (2019) and the doctoral studies (2012) were both completed at the Pedagogical faculty at the Catholic university in Ružomberok. Since 2006, she has been working the Catholic university in Ružomberok, Theological faculty, Theological institute in Spišské Podhradie. As an assistant professor, she lectures in the areas of social work, methods and approaches of social work, addiction, charity work, biology, field social work, and many others. She also supervises the professional practice of students, and addresses the issues related to the Roma population.


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How to Cite

Budayová, Z., Ludvigh Cintulová, L., & Mrosková, L. (2023). Analysis of Risk of Burn Out at Workers in the Field ff Social Services and Health Care. Journal of Education Culture and Society, 14(1), 365-380.