"Journal of Education Culture and Society" 2015_1


 YouTube's Role in Destination Image Creation


Hrvoje Jakopović

Faculty of Political Science, University of Zagreb, Lepušićeva 6, Zagreb, Croatia

E-mail address: hrvoje.jakopovic@fpzg.hr



Contemporary promotion of tourist destinations represents a challenge and gives  rise to many questions in a regard to numerous ways of communicating and transferring information. With concern to modern communication practices in society and due to fast-paced lifestyle, individuals are looking for information online and are making decisions based on available Internet data.  Attracting tourists through traditional promotional techniques such as brochures, leaflets, printed guidebooks, fairs and festivals are unsufficient with a respect to the  rising number of online users. Promotion of tourism is based on destination image which is created through direct or mediated experience and projected on the minds of individuals. It is greatly dependent on available information mostly visual.  YouTube is a popular video sharing site that counts over one billion users. It gives open access to a  great number of videos and therefore could have  an important role in promoting tourist destinations. The website was firstly used for non-commercial purposes but today it is very attractive for advertisers. The author examines  phenomena of YouTube and its potential for destination image creation. The aim of this article is to give an insight on characteristics of promotional videos used for tourism and to explore how various national and local tourist boards can use them on YouTube. The author identifies  the public relations profession’s role in creation of promotional audio-visual material.


Key words:

YouTube, tourism, destination image, public relations, semiotics.


DOI: 10.15503/jecs20151.217.226        pdf full version